FAQ
Questions, answered.
Find quick answers about our supplements, subscriptions, shipping and returns. Still stuck? We're happy to help.
Products
Are Sapling supplements vegan and non-GMO?
Yes. Every Sapling supplement is 100% vegan and non-GMO.
Where are your products made?
Our supplements are made in the USA with domestic and imported ingredients, in FDA-registered, cGMP-compliant facilities.
Are your products third-party tested?
Yes. Every product is independently tested and made in FDA-registered, cGMP-compliant facilities. See our standards.
Why algae omega-3 instead of fish or krill oil?
Fish get their omega-3s, EPA and DHA, from eating algae or algae-eating krill. Algae is the original source. We skip the fish and go straight to it.
Do the Vegan Omega-3 softgels smell fishy?
No. There's no fish in them, and each bottle includes a natural peppermint oil tab.
Where does your algae calcium come from?
Our Algae Calcium comes from mineral-rich red algae, harvested from the North Atlantic.
Why choose an algae-based calcium?
Most calcium supplements come from limestone. Ours comes from red algae, where the calcium comes naturally alongside magnesium and trace minerals. Each serving has 600mg of calcium plus vitamin D3, vitamin K2, zinc, manganese and boron to support bone health.*
When should I take my supplements?
Most of our supplements are taken with a meal. Check the How to take section on each product page for the exact directions, or follow the advice of your healthcare professional.
Are your capsules and softgels vegan too?
Yes. Our capsules are made from plant cellulose (hypromellose) and our softgels use a tapioca-based shell. No gelatin anywhere.
Why capsules instead of gummies?
Capsules and softgels let us include more nutrients without the added sugar gummies need.
Can my kids take Sapling?
Our supplements are made for adults. For anyone under 18, ask your pediatrician first.
Is Sapling FDA approved?
The FDA doesn't approve dietary supplements. Our products are made in FDA-registered, cGMP-compliant facilities and third-party tested. See our standards.
Taking Sapling together
Which Sapling products can I take together?
Most of them pair well. A simple daily routine:
- With breakfast: Women's or Men's Multi (or Vitamin B Complex if you don't take a multi), plus Vegan Omega-3
- With dinner: Magnesium Complex and Algae Calcium
Take each one with food, and keep Algae Calcium a few hours away from your multi, since calcium and iron compete for absorption.
Will I double up on anything?
Keep an eye on vitamin D:
- Women's / Men's Multi: 800 / 880 IU
- Algae Calcium: 800 IU
- Vegan D3+K2: 4,000 IU
4,000 IU is the daily upper limit for adults, so if you take Vegan D3+K2 along with a multi or Algae Calcium, talk to your doctor or choose one vitamin D source. Magnesium from Magnesium Complex and Algae Calcium together is 340mg a day.
Subscriptions
How do subscriptions work?
Choose how many bottles you want and how often. You save on every order, and your bottles arrive automatically.
Can I change, skip or cancel?
Yes, anytime. Manage your subscription to change your delivery date, skip an order or cancel.
Shipping & delivery
How much is shipping?
Standard shipping is free on US orders over $50. Shipping for smaller orders is calculated at checkout.
Where do you ship?
We ship to all 50 US states and verified addresses in US territories. We don't ship internationally yet.
How long will my order take?
Orders usually ship within 1 to 2 business days and arrive 3 to 7 business days after shipping.
How can I track my order?
We email tracking information once your order ships. Carriers can take 24 to 48 hours to scan a package, so tracking should update within 2 business days of shipping.
Returns
What is your return policy?
If you don't love it, let us know within 30 days of your first delivery for a full refund. See the Love It Guarantee.
Do you offer exchanges?
We can't offer exchanges unless your product arrived damaged. If it did, email support@takesapling.com.
Our cause
What is One Bottle, One Tree?
For every bottle you buy, we plant a tree in an area affected by deforestation. Order three bottles and we plant three trees. Learn about our cause.
Can I choose where my tree is planted?
Not at the moment. Planting locations depend on the season, available trees and the needs of local communities.
Is the packaging recyclable?
Our amber glass bottles can be recycled wherever glass recycling is available.
Support
How do I contact Sapling?
Send us a message through our contact page or email support@takesapling.com. We're happy to help.