Love It Guarantee
Love it, or your money back.
We're confident in what we make. If you're not happy with a Sapling product, reach out within 30 days of your first delivery for a full refund.
How to claim your refund.
It takes a few minutes.
Contact us
Send us a message through our contact form or email support@takesapling.com. Let us know which products you'd like to return.
Get the return address
We'll reply by email with the address to send your product(s) to.
Ship it back
Pack up the product(s) and send them to us. Return shipping is paid by you. Reply to our email with the tracking number.
Get your refund
We'll start your refund within 2 days of receiving your package. It goes back to your original payment method.
The fine print
- Request your refund within 30 days of your first delivery. Proof of purchase is required.
- One refund per customer.
- Applies to orders placed on takesapling.com.
- Item arrived damaged or wrong? Email support@takesapling.com and we'll make it right.
See our refund policy for full details.