Shipping & Returns

Shipping & Returns

See some of our most frequently asked shipping & returns questions below.

Shipping & Returns

How much is shipping?

Shipping is free on all orders to the United States.

What is your return policy?

We love the products we make and we stand by them. If you don't completely love it, let us know within 30 days of your first delivery for a full refund, no questions asked.

If you have issues, simply contact the Sapling Team at, let us know what happened, and we'll do everything to take care of you.

Where do you ship?

We ship to all fifty US states, as well as verified addresses in US territories. All shipping is free.

Do you ship internationally?

We currently only ship to the United States, but we hope to open up deliveries to more international locations in the future.

How long will it take for my order to arrive?

The processing time for each order varies, but we ship out all orders within one to three business days typically.

Your order will arrive 3-7 business days after shipping.

How can I track my order?

We send tracking information via email for all orders once they have been shipped and scanned.

Please note that it often takes the service carrier 24-48 hours to scan a package and update the tracking information within their system. Your order has likely shipped and is on its way to you. You should see an update on tracking within 2 business days of shipment.

Do you offer exchanges?

Unfortunately, we cannot offer exchanges, unless the product contents have arrived damaged. If your product arrived damaged, please email us at